Los precios indicados en la web incluyen el IVA. Todos los precios son válidos salvo error tipográfico.

¿Cómo comprar en nuestra tienda?

Seleccione el producto que desea adquirir navegando por los menús de categorías y subcategorías. Haga clic en el producto que le interesa para ver información y detalles como imágenes, descripción, contenido, etc. Para comprar un producto, haga clic en el botón AGREGAR AL CARRITO. Después de eso, puede continuar comprando o ir al CARRITO para continuar con el pedido. Si desea comprar más de un producto en SnafuStore.com, simplemente repita el proceso hasta que agregue todos los productos deseados al CARRITO. Para continuar con su pedido, vaya al CARRITO y haga clic en CONFIRMAR. Para verificar el pedido, se le pedirá que se registre o se identifique (si ya está registrado). Una vez registrado o identificado, verifique los productos en el CARRITO y verifique la dirección de envío, luego haga clic en el botón VER PEDIDO. Una vez seleccionada la dirección de envío, la dirección de fabricación y el método de pago, verá un resumen de la compra. Recibirá un correo de confirmación con el resumen de la compra.

Pago, preparación y envío

• Si selecciona transferencia bancaria como método de pago, le proporcionaremos nuestro número de cuenta para proceder con el pago. Recomendamos enviar un comprobante de pago a este correo electrónico: info@snafustore.com
• Si selecciona pagar con tarjeta de crédito puede utilizar la pasarela segura de nuestro banco.
• El pago de Paypal está deshabilitado desde la interfaz pero aún es posible. Simplemente elija la transferencia bancaria como método y envíe el dinero de amigo a amigo en Paypal a nuestra dirección: info@snafustore.com

Los productos adquiridos se enviarán una vez confirmado el pago.

Envíos

España & Portugal.

Ofrecemos 2 opciones de envío. Standard Delivery (envío con NACEX, menos de 3 días y entregado en la puerta de tu casa) y Pick-Up Delivery (envío con InPost, entre 3 y 5 días hábiles y enviado a un punto de recogida cercano a la dirección facilitada). Los pedidos de más de 60€ y menos de 10 kg son gratuitos en estos destinos eligiendo Pick-Up Delivery, o tienen una tarifa plana de 4€ para Standard Delivery.

Las ventas a Canarias las efectuamos con Correos. Hasta 2 kilos se envían como carta certificada por 10 euros y para paquetes mayores de 10 kilos, en caja prepagada de 18 euros (y por tanto limitada en volumen). La web no sabe hacer nada de esto, contactenos antes de comprar para que verifiquemos los pesos reales y las opciones. Las compras a Canarias están exemptas de IVA.

France, Netherlands, Belgium and Luxembourg.

Shipment is free to France, Netherlands, Belgium and Luxembourg on orders over 150€ and under 10 kg.

For parcels over 10 kg we offer a significant discount on the shipping fee. If you have any doubt, please, contact us before purchasing!

(We speak English, French and Italian!)

Europe Zone 2, 3, 4 and 5.

We share the shipping cost with you on orders over 2 kg of weight by capping the shipment prices depending on your destination country. 

Zone 2 countries are Austria, Germany and Italy.

Zone 3 countries are Czech Republic, Hungary, Poland, Slovakia and Slovenia.

Zone 4 countries are Estonia, Latvia, Lithuania and Ireland.

Zone 5 countries are Denmark, Finland and Sweden.

United Kingdom.

Shipments to the UK are subject to customs and may experience delays or have an overprice on destination, out of our control.

Other countries.

We do ship Snafu Small Battles and Snafu Pocket Battles games worldwide. Our shipping enveloppe can contain up to 4 games, If more are ordered they will be splitted in 2 shipments.

For other products (including Molt Soroll per un Rei), we are open to business with other countries but we will ask you to contact us before purchasing.

We use several parcel companies and the one we will use in your shipment can vary according to weight and actual prices. We will contact you always before shipping to inform you.

What Shipments do qualify for free shipment?

Shipments to Spain and Portugal over 60 euros and shipments to France, Netherlands, Belgium and Luxembourg over 150 €. We do share the cost of shipping for other destinations but as costs raise fast, free shipping is not possible!

My order can only be "Picked-up at the local store"!

If no shipment is possible the website will always allow for local pick-up at local store. This is not free shipping, is exactly what it means : we expect you to come and pick the game at the store!

If that is not your intention, please, contact us! We will try to help.

Do shipment have a tracking number?

All orders have a tracking number EXCEPT Spain and Portugal Standard Delivery that is so fast that It does not need Tracking!

Once sent, we will provide a tracking number (with a link to the courier company) so you can see the shipment status.

If the purchased product is not available (we try to avoid this situation but sometimes may happen), SnafuStore.com will contact you and give an estimate of availability or offer a refund. SnafuStore.com will not be responsible for any delay in shipment caused by the courier company or other circumstantial causes.

Return of products

Devolutions in the exercise of the right to withdraw from the purchase

All products purchased at SnafuStore.com can be refunded if the buyer asks for in the following 7 working days from the delivery date and that the rest of the conditions established in this section are fulfilled. SnafuStore.com will only accept devolutions that fulfill the following conditions:

• A copy of the delivery note must be included in the package, with the returned products marked on the list and accompanied with a small note with the reason for the return. SnafuStore.com will examine the product and determine if you have has right to refund.
• You will be refunded for the product but no for the delivery costs. The devolution must be done as soon as possible, and always in the 30 days following the date you communicated SnafuStore.com the withdraw from the purchase. The refund will be made to the same credit card used to pay for the purchase, by bank transfer to an account number where the owner of the same is the person who made the purchase, or through a discount bonus for to a future purchase in SnafuStore.com.
• com will not refund nor accept return of any product that is not in the same condition it was when the buyer received it, nor products used beyond the opening of the package. SnafuStore.com will not accept return of personalized products.

Those dispositions do not affect the rights recognized to the consumer by applicable law.

Devolution of defective products

If the buyer considers that the product does not match the standards of the purchase, he must contact SnafuStore.com at the mail info@snafustore.com, providing us with the product data and the detected damage. SnafuStore.com will contact you and inform you of the procedure for returning the product if it applies. If the product has to be returned, use the original package if possible, and include any documentation sent to you. Once SnafuStore.com receives the product, we will examine and we will communicate in a reasonable period a solution (devolution, refund, restitution). SnafuStore.com will execute the solution in a maximum time of 30 days after the confirmation of the solution.

In the event that the item cannot be replaced, the amounts paid for items returned due to a tare or defect, when it actually exists, will be reimbursed in full, including delivery costs and costs in what did you incur when returning to us. Returns and partial cancellations will result in partial refunds of the total amount paid for the entire order. The transport costs will not be returned if the return is partial. The refund will be made to the same credit card used to pay for the purchase, by bank transfer to an account number where the owner of the same is the person who made the purchase, or through a discount bonus for to a future purchase in SnafuStore.com. If you have any questions, you can contact us by email info@snafustore.com. Those dispositions do not affect the rights recognized to the consumer by applicable law.

Products conditions

By default all our products are new in shrink, directly from providers to our shelves. Some products have the "condition" attribute in the description :

- "New" : the product is new and has never been used. Only the shrink has been removed, but all components are in his original state.

- "New - Box Damaged" : the product is new in shrink but the box presents some minor damage due to storage or transport accidents (it happens!)

- "Like New - Punched" : the product has been punched but it presents no wear. Probably has never been played.

- "Used - Unpunched" : the product has not been punched but has some tear and wear due to Time. Is just an old new game.

- "Used - Punched" : the product has been punched and played. Alas, it's complete and undamaged, of course!

Legal Notice

Por favor, lea nuestra Legal Notice y nuestra Cookie Policy.